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Care Gap Intelligence
Use real-world data and agentic AI to pinpoint where gaps in care exist, what’s driving them and which HCPs are impacted, so medical affairs can focus on strategy where it will most improve patient outcomes.
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ZAIDYN Medical
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Book a demo
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Ask a question
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3X
Increase in new patient starts
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Learn more about hours spent on learning and development in 2024
50%
Care gap reduction post MSL interaction
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Learn more about hours spent on learning and development in 2024
20%
Higher adherence over therapy duration
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Learn more about hours spent on learning and development in 2024
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What you can do with Care Gap Intelligence
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Track care changes and impact over time
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Improve care over time with longitudinal care gap tracking that shows how care is changing, ties those outcomes to specific medical initiatives and gives medical affairs credible evidence of results.
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Focus strategy on high-impact needs
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Reliably identify unmet needs by comparing real-world patient journeys with guideline-aligned cohorts and benchmarks to see where gaps in care occur and focus efforts on the highest impact gaps.
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Get to insight and action faster
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Reduce manual data entry with pre-integrated claims, electronic medical records, lab and social drivers of health data plus cohort rules, speeding time to insight and keeping medical strategy current.
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A unified, evidence‑based view of care gaps
Pinpoint retrospective and prospective gaps in care. Surface the drivers. Act with stakeholders to close gaps.
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HOW IT WORKS
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Focus scientific efforts where they matter most
Give leaders proof, not anecdotes
See the root causes of gaps in care
Replace fragmented analyses with a unified framework
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Built for the teams who shape scientific strategy
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Different roles. One intelligence platform.
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Medical Insights & Analytics
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Upcoming events
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See all events
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PMSA Annual Conference | 2026
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Join us May 3–6 in New Orleans to see how ZAIDYN helps analytics and commercial teams connect data, decisions and execution.
Register now
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
ZAIDYN Medical Launch | 2026
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Join us to see how ZAIDYN helps medical teams generate insights, guide decisions and strengthen scientific engagement across the lifecycle. Registration coming soon.
Registration coming soon
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
ZAIDYN Biopharma Day | 2026
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ZAIDYN Biopharma Day | 2026
Join us on May 6 in Boston to see how ZAIDYN supports commercial execution and medical decision-making across life sciences teams.
Register now
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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Resources
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RESOURCES
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See all resources
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How pharma can bridge care gaps with real-world data
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Read the article
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How 4 pharma companies drive medical affairs impact with ZAIDYN® Medical
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Read the case study
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Identify care caps and address health inequities to improve patient outcomes with ZAIDYN Care Gap Intelligence.
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Engage key opinion leaders with confidence and clarity with ZAIDYN Opinion Leader Intelligence
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Explore the ZAIDYN ecosystem
See how commercial, content, medical and patient intelligence come together in one life sciences platform.
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EXPLORE ZAIDYN
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How we support you
Get the level of support that fits your organization and grows with you. We work side by side with your teams to ensure smooth onboarding, strong adoption and faster time to value. Whether we run ZAIDYN together or help you take the reins, our experts stay close to help you prove value and build momentum.
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ONBOARDING
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Standardized data ingestion and validation
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Configure ingestion using predefined, reusable patterns, apply automated data quality checks and anomaly detection and enforce version control on data and analytical logic to lower operational risk and reduce reconciliation issues across teams.
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Integration and insight delivery
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Deliver analytics‑ready datasets to data warehouses, BI tools or CRM systems and ensure consistency of metrics, resulting in stable downstream systems and reduced support overhead.
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AI and ML governance
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AI and ML capabilities in Care Gap Intelligence are embedded within a controlled, explainable framework. Models are explainable, feature engineering and predictions are versioned and reproducible, and there are no black box decision-making or autonomous actions, enabling advanced analytics without governance risk or compliance escalation.
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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What is ZAIDYN Care Gap Intelligence?
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ZAIDYN Care Gap Intelligence is a patient care gap intelligence solution that helps life sciences organizations understand how patients move through the healthcare system, where care deviates from clinical guidelines and what unmet needs exist across diseases and patient populations.
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Who is Care Gap Intelligence designed for?
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Care Gap Intelligence is a patient care gap analytics software designed for medical affairs teams in life sciences organizations who need a consistent, data-backed foundation for decision-making on scientific priorities, MSL engagement and evidence generation.
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What makes Care Gap Intelligence different?
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Care Gap Intelligence focuses on patient care gaps and connects them to affected HCPs, accounts and geographies, not just to high-level metrics. It uses real-world data and agentic AI to reconstruct patient journeys, quantify care gaps and explain clinical and systemic drivers, including access barriers and socioeconomic factors. Medical affairs can prioritize unmet needs, guide local engagement and track measurable improvement over time.
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Does ZAIDYN Care Gap Intelligence integrate with CRMs?
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Yes. Analytics-ready insights and data products integrate cleanly with downstream systems such as CRM, data warehouses and reporting tools, reducing reconciliation issues and support tickets.
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How does agentic AI support Care Gap Intelligence?
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Care Gap Intelligence embeds AI and ML capabilities within a controlled, explainable framework so agentic AI actions remain governed, transparent and aligned with medical affairs evidence standards and compliance requirements.
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How does Care Gap Intelligence support compliance and global scale?
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Care Gap Intelligence supports compliance and global scale through standardized ingestion patterns, automated data quality checks and version control for data and analytical logic, keeping methods and insights consistent across therapy areas and markets.
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See ZAIDYN in action
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