Field Insights
Field Insights
split-image
first
Field Insights
Keep life sciences field teams in sync with an intuitive, AI‑powered app that brings just‑in‑time planning and execution into their daily workflows—turning omnichannel activity and customer context into more relevant, impactful and personalized HCP interactions.
true
grey
Customer Engagement
true
Book a demo
primary
true
Ask a question
secondary
false
true
true
83%
Of reps saved up to 10 hours/week with Field Insights
Learn More
Learn more about hours spent on learning and development in 2024
h3
90%
Up to 95% of users adopt Field Insights targeting intelligence daily
Learn More
Learn more about hours spent on learning and development in 2024
h3
60%+
Of reps discovered new opportunities after using Field Insights
Learn More
Learn more about hours spent on learning and development in 2024
h3
default
What you can do with ZAIDYN® Field Insights
left
false
grey
Eyebrow Text
false
Button CTA Text
primary
default
enhanced
icon
Build more personalized HCP engagement
h3
Give field teams a complete view of every HCP, including prior touches, digital activity, prescribing behavior and office dynamics powered by AI, so engagement is timely, relevant and personalized.
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Spend less time planning
h3
Cut hours off manual prep with a curated newsfeed, ranked suggestions and just-in-time plans, so field teams know where to focus and why, driving more productive calls and better territory coverage.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Orchestrate field team outreach
h3
Create alignment across sales, medical and other field teams that prevents duplicate outreach, strengthens coordination and delivers a smoother, more consistent customer experience.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Gain real-time territory intelligence
h3
Highlight hotspots, nearby opportunities and convenient add‑on targets with real-time geographic context and dynamic prioritization, so teams make better decisions and get more from every field visit.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Align insight to action in one platform
h3
Bring together customer context, weekly plans, smart suggestions and activity logging embedded directly in your CRM, so teams can plan, execute and capture insights in one place.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
default
The next-generation mobile workspace for field teams
Modernize field operations, creating a self-service workspace that delivers instant answers, agile planning and compliant insights—while seamlessly integrating with both your existing tech stack (including CRMs) and the broader ZAIDYN ecosystem. Field Insights is built for self-service, but it also pairs with other ZAIDYN commercial products to deliver more impact.
left
true
grey
HOW IT WORKS
false
Button CTA Text
primary
default
true
Get an actionable 360° territory view across field teams
Instant AI answers for every call
Enterprise-grade governance for field insights
Reduce operational overhead
default
Built for the teams who make engagement work
left
true
grey
Different roles. One intelligence platform.
false
Button CTA Text
primary
default
default
Resources
left
false
grey
RESOURCES
true
See all resources
primary
default
manualList
true
Strengthen customer engagement with personalized insights
zaidyn:content-type/product-brief
none
Read product brief
true
Smarter field operations powered by conversational AI
zaidyn:content-type/video
link
Watch video
true
true
Your conversational AI assistant for on-demand sales insights
zaidyn:content-type/product-brief
link
Watch video
true
default
How we support you
Get the level of support that fits your organization and grows with you. We work side by side with your teams to ensure smooth onboarding, strong adoption and faster time to value. Whether we run ZAIDYN together or help you take the reins, our experts stay close to help you prove value and build momentum.
left
true
grey
ONBOARDING
Button CTA Text
primary
default
enhanced
icon
Start with a clear action plan
h3
Map rep processes and pain points, align on key insights to surface suggestions, digital activity, geography and HCP context—then define governance for access control, offline rules and data sync.
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Configure global rules with local fit
h3
Configure user roles, territory, newsfeed and suggestion preferences. Enable key modules including activity, planning, geographic view and Smart Assist, plus localization for brands and teams.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Integrate and migrate all your data
h3
Integrate with Veeva CRM, Salesforce and Field Deployments and connect prescribing, digital engagement, roster and territory data. Then validate mappings, sync, offline caching and mobile readiness.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Prepare users for success
h3
Validate customer 360° views, suggestions, offline mode and map-based targeting. Run ride-alongs, pilots and training for field teams on Smart Assist, filtering, planning and in-field tweaks.
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Scale with confidence
h3
Deploy in waves across brands and markets using consistent templates. Track field adoption, KPIs and Smart Assist usage, then transition operations and enhancement cycles to GCC teams with ZS support.
Learn more
link
Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
dark-accordion
single
What is ZAIDYN Field Insights?
h3
ZAIDYN Field Insights brings customer context, omnichannel activity and AI territory insights together in one intuitive field insights platform for life sciences.
false
Call to action
Who is ZAIDYN Field Insights designed for?
h3
ZAIDYN Field Insights is designed for life sciences field teams. It connects insights to planning and execution, so field teams always know where to focus and how to engage each HCP. Built to integrate with CRMs and to work both online and offline, Field Insights helps sales teams work more efficiently, stay coordinated and deliver more personalized, high-impact interactions in every conversation.
false
Call to action
What makes ZAIDYN Field Insights different from a traditional CRM app?
h3
ZAIDYN Field Insights goes beyond the traditional CRM app by serving as the field team’s full planning and engagement workspace, not just a place to log calls. It layers HCP insights for field teams, life sciences territory insights, suggestions and omnichannel context on top of CRM data so field teams can decide where to focus and how to engage, not just record what already happened.
false
Call to action
What integrations are required for ZAIDYN Field Insights?
h3
ZAIDYN Field Insights requires integration with your CRM (Veeva CRM or Salesforce), alignment and roster and segmentation data, prescribing data and digital engagement sources, as well as Smart Assist delivered through ZAIDYN.
false
Explore our partner ecosystem
What makes the agentic AI powering ZAIDYN Field Insights accurate and compliant with life sciences commercial workflows?
h3
The application enforces enterprise-grade governance with role-based access, audit trails, secure offline storage and controlled synchronization of customer and territory data. Field teams only see the data they are entitled to and Smart Assist’s agentic AI runs within strict guardrails that block unauthorized access to sensitive information and reduce hallucination risk.
false
Explore our agentic AI framework
What data sources feed ZAIDYN Field Insights? Can more be added later?
h3
Yes. ZAIDYN Field Insights is designed to integrate additional data sources over time through modular connectors so new signals can be added without major rework.
false
Call to action