Field Insights
Field Insights
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Field Insights
Keep field teams in sync with an intuitive app that turns omnichannel activity and customer context into life sciences territory insights and guidance—right where they work—to make HCP interactions more relevant, impactful and personalized.
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Customer Engagement
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83%
Of reps saved up to 10 hours/week with Field Insights
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Learn more about hours spent on learning and development in 2024
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95%
Daily adoption of Field Insights delivered targeting intelligence
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Learn more about hours spent on learning and development in 2024
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63%
Of reps discovered new opportunities after using Field Insights
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Learn more about hours spent on learning and development in 2024
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Proof that intelligence drives impact
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Reps save 8-10 hours per week
Instant insights for every call level
Avoid duplicate touches by staying in sync as a team
Walk into every conversation prepared
Shared territory context makes coaching click
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What you can do with ZAIDYN
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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View Webinar
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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Build stronger, more personalized HCP en
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Give reps a complete picture of every HCP, including previous touches, digital activity, prescribing behavior and office dynamics, so conversations are timely, relevant and truly personalized.
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Spend less time planning
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Cut hours off manual prep with a curated newsfeed, ranked suggestions and clear weekly plans so reps know exactly where to focus and why, driving more productive calls and better territory coverage.
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Orchestrate field team outreach
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Create sales team alignment that prevents duplicate outreach, strengthens coordination and delivers a smoother, more consistent customer experience.
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Run with real-time territory intelligenc
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Highlight hotspots, nearby opportunities and convenient add‑on targets with real-time geographic context and dynamic prioritization, so reps make smarter decisions and get more from every field visit.
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Create a unified workspace that connects
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Bring together customer context, weekly plans, smart suggestions and activity logging in one intuitive, CRM-integrated workspace, so reps can plan, execute and capture insights in the same place.
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The next-generation mobile workspace for field teams
See how the Field Insights app modernizes field operations, creating a self-service workspace that delivers instant answers, agile planning and compliant insights—while seamlessly integrating with both your existing tech stack, including CRMs and the broader ZAIDYN ecosystem.
Field Insights is built for self-service, but it also pairs with other ZAIDYN commercial products to deliver more impact.
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HOW IT WORKS
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Get an actionable 360° territory view across reps
Instant AI answers for every call
Enterprise-grade governance for field insights
Reduce operational overhead
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Built for the teams who make engagement work
Different roles. One intelligence platform.
See how leaders across commercial teams turn intelligence into coordinated, compliant action.
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SOLUTIONS BY FUNCTION
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The agentic AI framework powering ZAIDYN
Scalable AI, built for life sciences
ZAIDYN uses agentic AI to move beyond insights and into action. Instead of static rules or dashboards, specialized AI agents continuously interpret signals, decide what matters next and activate engagement across field and digital channels—always within life sciences–grade guardrails. Together, these agents help teams adapt faster, personalize with confidence and execute consistently at scale.
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WHAT’S INSIDE
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Augment and amplify
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Augment and amplify
Track performance and engagement signals in real time, flagging changes and emerging opportunities as they happen.
Explore our AI framework
Explore our AI framework
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Ask and assist
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Coordinate actions across field and digital channels so engagement stays aligned and timely.
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Act and activate
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Turn strategy into coordinated action across channels. As priorities and signals change, execution adapts automatically, helping teams move faster and stay focused on what matters.
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Dive deeper
Get a closer look at how Field Insights helps life sciences teams turn strategy into coordinated action.
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RESOURCES
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See all resources
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What to expect
Get the level of support that fits your organization and grows with you. We work side by side with your teams to ensure smooth onboarding, strong adoption and faster time to value. Whether we run ZAIDYN together or help you take the reins, our experts stay close to help you prove value and build momentum.
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ONBOARDING
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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View Webinar
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Start with a clear action plan
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Map rep processes and pain points, align on key insights to surface –suggestions, digital activity, geography and HCP context— then define governance for access control, offline rules and data sync.
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Configure global rules with local fit
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Configure user roles, territory, newsfeed and suggestion preferences. Enable key modules including activity, planning, geographic view and Smart Assist, plus localization for brands and teams.
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Integrate and migrate all your data
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Integrate with Veeva CRM, Salesforce and Field Deployments and connect prescribing, digital engagement, roster and territory data. Then validate mappings, sync, offline caching and mobile readiness.
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Prepare users for success
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Validate customer 360 views, suggestions, offline mode and map-based targeting. Run ride-alongs, pilots and training for field teams on Smart Assist, filtering, planning and in-field tweaks.
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Scale with confidence
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Deploy in waves across brands and markets using consistent templates. Track field adoption, KPIs and Smart Assist usage, then transition operations and enhancement cycles to GCC teams with ZS support.
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What is Field Insights?
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ZAIDYN Field Insights brings customer context, omnichannel activity and AI territory insights together in one intuitive field insights platform for pharma.
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Who is Field Insights designed for?
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ZAIDYN Field Insights is designed for life sciences field teams. It connects insights to planning and execution, so reps always know where to focus and how to engage each HCP. Built to integrate with CRMs and to work both online and offline, Field Insights helps sales teams work more efficiently, stay coordinated and deliver more personalized, high impact interactions in every conversation
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What makes Field Insights different from a traditional CRM app?
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Field Insights goes beyond the traditional CRM app by serving as the rep’s full planning and engagement workspace, not just a place to log calls. It layers HCP insights for field teams, life sciences territory insights, suggestions and omnichannel context on top of CRM data so reps can decide where to focus and how to engage, not just record what already happened.
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What integrations are required for Field Insights?
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Field Insights requires integration with your CRM (Veeva CRM or Salesforce), alignment/roster and segmentation data, prescribing data and digital engagement sources, as well as Smart Assist delivered through ZAIDYN.
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What makes the agentic AI powering Field Insights accurate and compliant with life sciences commercial workflows?
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The application enforces enterprise-grade governance with role-based access, audit trails, secure offline storage and controlled synchronization of customer and territory data. Reps only see the data they are entitled to and Smart Assist’s agentic AI runs within strict guardrails that block unauthorized access to sensitive information and reduce hallucination risk.
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What data sources feed Field Insights? Can more be added later?
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Yes. Field Insights is designed to integrate additional data sources over time through modular connectors so new signals can be added without major rework.
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